Click this link to open your Technology Support helpdesk ticket
Type your full district email address (Example: username@bisdtx.org)
Type the password you created in Rapid Identity
The home page will open, click Request New Service
On the left side of the screen click Employee Onboarding
Next, click on Schedule Device Pickup
This will bring you to the page listed below. Click the link to schedule your appointment in Calendly. Please note you will need your reference number as listed on your Employee Welcome Letter.
First select an available day and then click on a time that works best for you. Then click Next.
The next screen will prompt you for your full name, DISTRICT email address, cell phone number, and Reference Number from your Welcome Letter. Please complete this section and click Schedule Event.
After clicking Schedule Event, the system will send an email and calendar reminder to your district email address.